The Federal Court has found Viagogo engaged in misleading and deceptive conduct through its Google advertisements, claims about the scarcity of tickets and added fees.The court found that from May 1, 2017 to June 26, 2017, Viagogo misled consumers by using the word"official" in Google ads
The court found that from May 1, 2017 to June 26, 2017, Viagogo misled consumers by using the word"official" in its Google advertisements. The ACCC also took issue with Viagogo's failure to disclose significant and unavoidable fees until late in the booking process. "Viagogo was charging extraordinarily high booking fees and many consumers were caught out," ACCC chairman Rod Sims said.
And about time. They have been scamming people for years. jeez, our court system is SLOW!
I got screwed by viagogo. I will never use again.
Viagogo are blatent crooks. We need our laws to catch up with online retail.
No shit Sherlock