A Melbourne man has claimed Qantas flight attendants couldn’t find his pre-booked tickets, throwing his family’s travel plans into chaos. Christopher Gordon Reynolds said he booked a $3000 family trip to Japan in 2020, which was cancelled because of travel restrictions during the COVID-19 pandemic. In 2021, he used a part of a Qantas voucher to book a trip to Western Australia that was also cancelled because of COVID-19 related border closures.
Reynold said he has spent over 20 hours on the phone with the airlines since January fighting for the remaining money. “Each time I get a person who says things weren’t done right by the first person, and they’re going to sort it out within a week and then, of course, that doesn’t happen,” he said. “I had a bit of pride in the national carrier and during COVID I thought we’d do our little bit to support them as well ... but this experience has made me go, I don’t want to fly with them again.
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Source: 7NewsSydney - 🏆 16. / 63 Read more »