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It resulted in the issuing of an immediate and urgent action plan in relation to the safeguarding and protection of residents. The report said that the person in charge of Beech Lodge had been recently recruited for the role, despite not having the required post registration management qualification. Minutes of a staff meeting in February and April this year showed that senior management personnel were not happy with the staffing levels and did not want the centre to reach full capacity of 66 residents.
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