is very common now while the king of fruits is in season from June to August. Most of the durians sold here come from Malaysia, and good quality onesover the years, truck drivers take around seven hours to ferry the thorny fruits to Singapore, usually reaching local stalls in the evening. The journey time is stretched even longer when there is a traffic jam or inclement weather.
It expressed: “Dear customers, We are very sorry for the late deliveries today. The durians arrived later than expected and we were unable to send out the durians in time. In the midst of rushing out orders, it quickly became chaotic due to our inexperience in online sales and thus causing a bad experience to our customers.
According to comments in the post, SG Durian had disappointed folks by getting its durians late, not having enough delivery riders to dispatch orders, and failing to communicate the delay to its customers, who were left waiting in vain for their durians.But it seems like honesty and contrition is the best approach when it comes to service recovery, as amused netizens expressed empathy for the distressed staff.
But there were also people who gently poked fun at the stall’s dramatic apology. “Eh I haven't uplorry , don't bow like songka ,” said TikToker @byftfqp7ch3pqchk8fo3, as another user @xoxoneon quipped in response: “The durian also never up lorry that's why got delay.”