A Taylor Swift enthusiast's perfect evening turned sour after she spent £185 on a premium ticket, only to face disappointment.
Upon encountering the issue, Jessica was pointed towards a Ticketmaster booth for assistance, only to find herself amidst a throng of fans facing similar problems, resulting in a lengthy queue. After an hour's wait, she was handed a paper ticket, but it wasn't what she had originally paid for. She then expressed her frustration, saying: "But the seats we were given were rubbish, which was really really upsetting."
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