City of Toronto staff knew vacant home tax bills could backfire, emails show

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Toronto city staff signed off on the mass mailing of 176,000 incorrect vacant home tax bills despite discussion that sending them out would likely yield just as many appeals, according to internal emails obtained by CTV News Toronto.

“It's a story of disorganization, dysfunction, and disconnect from political reality,” political analyst Scott Reid said Tuesday.In early April, tens of thousands of Torontonians received money-owing notices in the mail, reporting that they were on the hook for thousands of dollars because their property had been deemed vacant by the city.

Emails obtained by CTV News show City of Toronto staff knew the vacant home tax bills would yield 176,000 appeals. Staff were asked to work overtime to clear the lines at those counters, the documents show, and the city’s 3-1-1 call centre was inundated. “At the end of the day, as a public servant, we all need to think about the person that is receiving this notice,” Chow added. “Imagine how scared, or how mad, or how frustrated they must be.”

Over the next year-and-a-half, 44 per cent of all mortgages will be up for renewal in Canada. To help guide consumers through these uncertain financial times, CTV News reached out to more than 50 mortgage brokers across Canada with a list of questions. Their answers provide professional guidance for individuals and families searching for clarity and sound advice.The Shopping Trends team is independent of the journalists at CTV News. We may earn a commission when you use our links to shop.

Police say charges are pending after a multi-vehicle collision on Highway 400 in Waubaushene that forced the closure of the northbound lanes through the area.A relatively new but already controversial program in Barrie cracking down on drivers with a heavy foot is getting expanded.A preliminary report outlining the costs associated with improving Route 90, and widening Kenaston Boulevard, has been released – and it’s expected to cost a pretty penny.

 

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'A bad mistake': City of Toronto staff knew vacant home tax bills could backfire, emails showToronto city staff signed off on the mass mailing of 176,000 incorrect vacant home tax bills despite discussion that sending them out would likely yield just as many appeals, according to internal emails obtained by CTV News.
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