How much did you spend on your last vacation abroad? $5K? $10K? $25K? What if your mobile network operator wanted you to pay nearly $150K at the end of a little three-week Euro-trip simply for using your phone internationally as you would stateside in exchange for 40 or 50 bucks?. Instead of eating truffles nonstop for the entire duration of said vacation, all that Rene Remund had done to incur charges of $143,442.
Worse yet, a customer support rep apparently insisted the $143K+ bill was"good" after reviewing it, which Remund obviously did not accept, hiring a lawyer to try to reach the"president of" himself and ultimately contact the press. Surprisingly , T-Mo decided to handle the situation in the only acceptable way we can think of after discussing the matter with a news publication, crediting Remund's account for the whole $143,442.74.
The moral of the story is that you should be super-careful about the terms, conditions, taxes, fees, and surcharges on your wireless plan whenever traveling abroad, especially if your plan has been retired by your carrier and you receive vague assurances from customer care about your international"coverage."
To be safe from a potential heart attack caused by a six-figure phone bill, it might be a good idea to get one of those fancyfor 215+ countries and destinations around the world included in their standard monthly price. If you need more than 5GB, you can purchase, for instance, a 15GB"International Pass" valid for 30 days at only $50, which is just a tad lower than $143,442.74.
Last but not least, it's important to remember that journalists can be your best friends if you ever find yourself in this type of sticky situation. Our inbox here at PhoneArena is always open, and although we obviously can't promise we'll get Despite the challenges of balancing full-time parenthood with his work, Adrian's passion for tech trends, running, and movies keeps him energized.