OpenTable Restaurant Reviews Will Now Show Your Name and Profile Photo

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The popular restaurant reservations app is making a bold move to rid itself of unsigned comments and boost the credibility of its review program.

Micheline Maynard has focused on the business world for much of her career. Also known as Micki, she has been a writer and editor at news organizations including The New York Times and NPR, and is the author of six books, including her most recent, Satisfaction Guaranteed: How Zingerman's Built A Corner Deli Into A Global Food Community.

The San Francisco-based company, which says its app includes 136 million verified reviews, said the shift was meant to “build on the credibility of our review program.”“At OpenTable, we strive to build a community in which diners can help other diners discover new restaurants, and reviews are a part of that,” the email read. “We’ve heard from you, our diners, that trust and transparency are important when looking at reviews….

 

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