Thousands of Australians are set to receive a text message telling them to hit pause on their Centrelink repayments. In August the Commonwealth Ombudsman said the historical “income apportionment” practice used by Services Australia and the Department of Social Services had misinterpreted and unlawfully applied the Social Security Act from at least 2003 until December 7, 2020.
“If you get a payment from us or have a direct debit set up, we’ll pause your debt repayments for you,” Services Australia said. “If you make BPAY payments or electronic transfers from your bank account, you’ll need to stop those repayments yourself.” Services Australia flagged again the issue was separate from Robodebt, which used an unlawful system of income averaging.
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