CVS Will Soon Change Its Hold Music, Thrilling Harvard Psychiatrist Who Begged It To

soothing."

"I think this is a very small thing, but a really, really good thing, and I'm not trying to be ironic here at all," he says."This is a multi[billion]-dollar corporation, CVS, but they listened to what their customers had to say and they made a change. That's the way it's supposed to work, and I'm glad for whatever small role I played in it."

CVS says the new system is still being developed, and it's not clear right now whether it will have hold music. If it does, though, what should the music be?

And why is this news. Its hold music. Who cares?

How about just not being put on hold?!

I’m just thankful my day generally doesn’t include sitting on hold with CVS.

I’m waiting for the day when CVS/Walgreen’s ‘hold music’ is sold as advertising space to Keytruda.

That’s great, but when will they stop printing out a novel on each receipt?

I would like to lot live in some corporatocratic dystopia where my doctor, my insurer, and my pharmacy are not all employees of the same company

I never once have shopped cvs. Is it that great?

I would like affordable health care. I would like for powerful ivy-league educated rich people to care about saving the lives of those less fortunate as much as they care about their own comfort.

Easy to program link to good radio service such as Rhapsody or Spotify, for a small fee.

My best recent on-hold experience was with the trash company, strangely enough. They also do recycling and compost. This city has a lot of ever-changing regulations about disposal and they provided useful information when I was on hold.

Groundbreaking.

I would like silence when holding.

How is this news?

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