Outside firm reviewing 2022 Rogers outage at CRTC’s request. What we know

“The consulting firm’s review is still ongoing. The CRTC will review the firm’s findings and release the report to inform Canadians in due course.”Major telecoms reach deal for services to be available during emergencies, industry minister saysStory continues below advertisement

In the immediate aftermath, Industry Minister Francois-Philippe Champagne gave Rogers and other major telecommunications companies 60 days to come up with a joint crisis plan in case of future outages. Along with Innovation, Science and Economic Development Canada, the CRTC plans to commission a report on reliability and resiliency measures employed by telecommunications regulators internationally to prevent service outages.“Xona Partners is evaluating the measures Rogers has taken to improve the reliability of its network,” the CRTC spokesperson said Thursday.

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CRTC hires private company to investigate 2022 Rogers outageThe Canadian Radio-television and Telecommunications Commission says it has hired a third-party engineering firm to investigate the massive Rogers outage of 2022, but critics say the regulator is moving too slow to probe the company and to further push telecoms to be upfront about outages.
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