US carrier Delta Air Lines is being skewered online after it downgraded, without even refunding, South Korean actor and K-pop star Hyeri from first class to economy.
Hyeri said she booked her first-class ticket for a flight from Los Angeles to New York more than a month ago, and so was taken aback when she was suddenly told she would have to sit in the economy section. Delta issued a statement on Friday to explain that Hyeri was asked to give up her first-class seat because it had to switch to a smaller aircraft over safety concerns.
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