FOX 29’s Jennifer Lee went to the Mr. Softee headquarters in Runnemede where Mike Conway’s family are third generation owners and work with owner/operators in over 20 states with more than 600 trucks."If it’s too late, if it’s past like 10 o’clock at night, we’re like Okay, that’s way too late and we might wake people up," said Conway, Vice President of Mr. Softee. "But sometimes it can be at 2 or 3 o’clock in the afternoon.
Conway tells owner-operators it’s hard to please everyone when running a business, but to use their best judgment. "We need to play music to get the people out," said Conway. "When you’re stopped, we want them to turn the music down regardless of the time of day." Conway said drivers work long hours anywhere between eight and 10 hours a day and, ultimately, they’re hoping to bring smiles to people’s faces with their ice cream.
The Facebook user who posted about the Mr. Softee controversy said he got a hold of the driver and now the ice cream truck is returning to their neighborhood.
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