After ABC7 News got involved, Ticketmaster asked the I-Team for Amy's contact info to allow a review of the matter. Ticketmaster also directed the I-Team to a webpage that explains ADA seats can be purchased through the interactive seat map or by applying an "accessible tickets" filter. They also said accessible tickets are reserved solely for fans with disabilities and their companions, and fans who abuse this policy could have their order canceled.
"Frustrated and sad for other people that don't have the media that are helping them and it's ridiculous really," said Amy."I would hope that they're reaching out to other people who need those seats," said Amy. "People in wheelchairs or anybody with disabilities deserve the chance to see a concert or view an event the same way any other person could be able to. It's not right that we're limited to just like 1% of the whole stadium," said Ariana Kallas.
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