'Unpleasant and miserable': Actor Simu Liu slams Air Canada staff at Pearson airport

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“They’re just some of the most unpleasant and miserable unprofessional human beings on the face of the earth.”

“The good employees are truly great and the bad ones…well, they’re just some of the most unpleasant and miserable unprofessional human beings on the face of the earth,” the post made to his Instagram stories read in part.It’s unclear what led to the scathing post, but the Marvel superhero did take time to mention the “good apples” at the national flag carrier.

“The best go above and beyond for people who are trying to brave horrendous airport lines to try and get to their destination.”, voiced his opinion to his three million followers on the platform on Thursday. CTV News Toronto reached out to Air Canada for comment following the post, but has not yet received a response.

Canadian actor Simu Liu voices his opinion on the Air Canada staff at Pearson airport in an Instagram story. last summer following months of delays and flight cancellations brought on by the loosening of COVID-19 travel restrictions and related staffing issues.

 

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We had a great experience, flight on time and great service, leaving and return flight. Both excellent

He's become such a Karen now that he's famous.

They stranded my family in BC - we had our 3 year old with us for a late flight to Toronto - they overbooked and told me there was nothing they could do - we have never been on an Air Canada flight since Westjet or nothing!!

I've flown with so many airlines all over the world, nobody even comes close to being as terrible as Air Canada. They have the rudest staff of any business on earth, I swear it's a requirement to work for them. Even though WestJet is a simular price, I'd happily pay double for WJ

This is from last summer Air Canada is fine it’s the luggage handling at Pearson that is horrible. How do they lose luggage on a direct flight? It never got on the plane

He's a narcissist himself. He probably treated them badly first

Pearson is one shait hole 🕳 along with all of Canada's air service and industry. This place is a joke. From ground staff to their boarder agents. Why a Canadian citizen must talk to a border agent! Only place in the world where you have to justify your travels to dush bags.

Self Important Douche

Because he's an actor? He has choices..but he selected air canada.

I can confirm that Pearson has one of the worst customer service on the world lol I’ve been to many airports but nothing compared so how horrible Pearson is.

Ye gods! How dare they treat him like everyone else! He's a star! The horror! From Bay Street ($$$) to Actor ($$$$) must be so tough being forced to do what the peasants do. Also the click bait title of this article.. looool.. well played kids. 👏🏻

Instead of this garbage 'news' why doesn't the garbage media help expose and eradicate the indoctrination that is forcing children to consider conducting life changing/damaging gender transition surgery /therapy. You know, disgusting evil stuff like that.

Air Canada has the worst stuff in the aviation industry. Very unprofessional , rude and the unhappiest people ever. They are there just to get free travel.

Who is he?

Insert any service industry and company in that statement. Good training. Healthy culture. Strong leadership makes you want to show up. Who is guiding our lost souls?

The worst airport staff ever

He’s not wrong.

And that can be said for every single customer service job. I have to assume he’s never done a job like that when you deal with rude ass customers all day long that treat you like like something they just scrapped off the bottom of their shoe. Walk a mile…..

Good for him speaking , unfortunately one has to be famous to have some impact

AirCanada

'Miserable airport employees? That's shocking!,' said nobody...ever.

It's been like that since the early 1970's. Question: how many free trips do Air Canada employees get per year now?

Air Canada, we're not happy until you're not happy.

SimuLiu The same could be said about Actors...

Leave

I wish this guy would just stay irrelevant. No one cares about him and he's a terrible actor

simuliu 1/5 Canadians can’t afford food right now but poor you. 🙏

Air Canada is the worst airline I’ve ever experienced! Their domestic flights are OK (other than guaranteed delays/cancellations/over bookings/lost bags), but their international flights are horrific! Rude flight staff, sub-par service & complete disregard for people’s luggage!

He should fly private next time

AirCanada no fukcs given

This guy is a jerk

Airlines need to bring back elegance and class back to flying. It’s getting worse than the bus.

Well get mad at Justin Trudeau, it’s a federal problem

Who?

Hes always complaining

Entitled much!

Air Canada used to pay minimum wage until not too long ago - Maybe they still do 🤷🏻‍♀️

This article and his Instagram post literally say nothing. He didn't even give an example of what makes employees good or bad. Talk about a nothing 🍔. Slow news day?

Airport employees are miserable? Oh, say it ain't so! More tabloid rate journalism from CTV News.

How are the airlines in China?

Always complaining about something

Good! Fully deserved. Still can’t get a response from AirCanada on the bait and switch flight

Who is Simu?

He is absolutely correct. It is almost like a qualification to get hired

Like we need this to tell us what we already know.

He is all of us

Rich man hates proles. That's news?

Rich privileged celebrity whines about airline employees and thinks this will make him look good.

It will be telling who takes the side of the wealthy actor vs working pleb.

Simu Liu is so ungrateful! We’ve personally witnessed how he got a personal Air Canada escort a year ago. He was coughing and sounding sick, but the Air Canada staffer was still super attentive to his needs upon check-in. AirCanada SimuLiu

Yea leftists suck

My experience with Air Canada is that is does have poor customer service and does not respond when you reach out to them for help.

celebrities are 'just like us!' when they complain about poor customer service on airlines but the difference is that Simu Liu is accustomed to being pandered to, whereas the rest of us plebs just have to suck it up MarchBreak

He’s not wrong - even pre-pandemic some of the worst customer experience ever.

If you think they’re bad, try riding Amtrak.

He is 100% right.

Air Canada is literally the worse. Terrible customer service and a lack of care of kindness, all the while still being expensive. Glad someone called them out

Boring…,,😴😴😴

I concur wholeheartedly

I agree completely. AC ground staff at Pearson are some of the rudest airline staff I have ever met.

That's why I never fly Air Canada. When my child was 2 yr, whom I bought a ticket for, the flight attendant said either I can eat or my child but not both of us because they ran out of food

He is insufferable. I can’t watch a single thing this smug bastard is in.

Gotta love CTV. They jump straight to talking about the 'good apples' at Air Canada too and then throw in their own paragraph at the end about implementing a trusted traveller program, which has nothing to do with this story.

who is he ?

Who even is this guy? Famous?! I think not. 🙄

Who?

Poor Baby, Suck it up Nancy

Well their motto is “We’re not happy ‘til you’re not happy”.

He's not being specific but using generalities.

It comes from the top down, period!

Experienced this at the Vancouver Airport in December. Thankfully the experience was redeemed by another AC worker who obviously felt the same way the public did about that vile man😒.

Yeah but he has a point. Treating people like adults isn’t punching down.

No lies detected.

Simu is almost certainly racist.

SimuLiu They're unionized. You can't pick and choose who to let go.

Rich woke leftists. We all know.

He is right I can tell with my own experience ..

So is SimuLiu just going to use his fame to rail against injustice and the poor behavior of individuals whose power often goes unchecked? …you know? I’m ok with that.

Gee . . . punch down much, ass-hat?

He is right....this is the new Canadian way!

No cares what this spoiled multi millionaire thinks.

Imagine your production assistant brings the wrong kind of charcutarie platter to your trailer. That's what it's like working at Pearson every day all the time, so maybe have some sympathy.

He’s not wrong….. the best parts. No one at AirCanada cares. You only have them or west jest

Peasants

Still better than living in China right?

It’s not as if we all haven’t been bitterly complaining about AC service for the past year. 🙄

It must really suck to be CTV. They're literally writing a news story about an Instagram post....sad

Hollywood spitting on the working class.

Who?!?

He is not wrong.

Imagine working 60 hours a week for barely a living wage, cost cutting running rampant by management leading to you being the front line for 1000's of people, coming in trying your best and then being shit on by a rich, entitled celebrity who was inconvenienced for 10 minutes.

Yea...Air Canada gives a shit...fuked up many for sure..you ain't special buddy join the line up

Deport!

Wow! That bad eh? 😳 NFG

This guy has has his minute of fame. Good bye

Who is this princess?

Poll: Is SimuLiu actually correct?

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