Upset Taylor Swift says she was assured Ticketmaster could handle demand

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Pop superstar Taylor Swift said on Friday it was 'excruciating' for her to watch fans struggle to secure tickets for her upcoming U.S. tour after she had been assured that Ticketmaster could handle large demand.

Taylor Swift poses on the red carpet for the 2022 MTV Europe Music Awards at the PSD Bank Dome in Duesseldorf, Germany, November 13, 2022. REUTERS/Thilo SchmuelgenLOS ANGELES, Nov 18 - Pop superstar Taylor Swift said on Friday it was "excruciating" for her to watch fans struggle to secure tickets for her upcoming U.S. tour after she had been assured that TicketmasterThe New York Times reported that the U.S.

Many people hoping to land seats to Swift's first tour in five years said they waited hours and were repeatedly kicked off the Ticketmaster website during presales this week. She said she was "not going to make excuses for anyone" because her team had been assured by ticket sellers that they could handle a surge in demand. Ticketmaster offered seats for most shows on the 20-city, 52-date U.S. stadium tour. SeatGeek sold tickets for a handful of performances in Texas and Arizona and also reported long waits.

Swift said it was "truly amazing" that 2.4 million people got tickets, "but it really pisses me off that a lot of them feel like they went through several bear attacks to get them."

 

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