With online shopping surging in popularity due to the Covid-19 pandemic, it’s no surprise that more and more of us are giving it a shot.
Mr Shen, who had paid S$138 for the TV, spoke to Shin Min Daily News about his ordeal. He said that four days after he had placed the order for the TV, he received a message while he was out of the house that the order had been delivered.In an attempt to deceive, the fraudulent dealer had copied Xiaomi’s logo, but it actually reads “xiao-miss” when viewed closely.
Mr Shen told Shin Min Daily News that every step would take between three and five working days, which could mean a full two months before the refund was issued. Meanwhile, the dealer had disappeared from the site. Fortunately, Lazada has given him a full refund. And not only did he receive his refund from Lazada by Nov 14 , but the platform also disabled the dealer and warned customers to be careful.