FILE PHOTO: A medical technician takes a sample to test for the coronavirus disease at a drive through testing site in Medford, Massachusetts, U.S., April 4, 2020. REUTERS/Brian Snyder/File Photo
On March 25, city health director Jennifer Avegno sent one of the many requests for information to federal officials. In a statement, HHS called the drive-through sites “a profound success” with more than 77,000 people tested nationwide. HHS didn’t address specific questions about problems with the operation in Louisiana or elsewhere. The agency said delays in getting results and notifying patients were resolved and results were now being given within three to five days.
On March 14, federal officials reached out to Louisiana leaders about hosting testing sites, records show. Two days later, a top Louisiana health official questioned whether drive-through centers were a wise use of scarce testing supplies and protective gear.
LabCorp spokesman Mike Geller said the company has faced unprecedented demand during the pandemic but now targets delivering results in four to five days. “We understand how disconcerting it is to not receive test results in a reasonable time frame,” he said.